The Long Tail of Features: Why you should make your product hackable

Posted on January 18th, 2007 in Hacks, Long Tail, Product design by siddharta || 7 Comments

Simple or feature rich? Usable or complex? It’s time to address a most perplexing question — Should you make your product simple and usable or feature rich and complex?

On one side are companies like Apple and 37Signals. Give the users simplicity, they say. On the other, Microsoft and most Linux apps. Give the user features, is their motto. And I? I say, hurrah for the long tail.

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